Terms of Service

Last updated 31 July 2026

These terms govern your use of the Shopify app Nilla ("the app"), provided by Rafael Ortiz ("we", "us"). Installing the app means you accept them. If you are accepting on behalf of a company, you confirm you are authorised to do so.

What the app does

The app reads orders from your Shopify store and creates events on a Google Calendar that it creates in a Google account you connect. You configure which orders it covers and how their dates are worked out.

Sync is one-way, Shopify to Google. Changing an event in Google Calendar does not change anything in Shopify, and the app may overwrite such a change the next time it syncs that order.

What you need

• An active Shopify store, and the right to install apps on it.
• A Google account you are permitted to connect.
• The authority to put the order and customer details you configure into calendar events, and to invite the people you add as guests. You choose what the event templates contain; anyone invited to an event can see it.

Your responsibilities

• Check the dates the app produces. It does what your workflows say. A rule that is wrong will reliably produce wrong dates, and you are best placed to notice. The Test Workflow screen exists so you can check a rule before it runs on real orders.
• Keep your Shopify and Google account credentials secure. We cannot tell an authorised user from someone who has taken over their account.
• Do not attempt to access another merchant's data, disrupt the service, probe it for vulnerabilities without our written permission, or use it unlawfully.
• Do not resell or redistribute the app without our agreement.

Service availability

We aim to keep the app running but do not promise it will be uninterrupted or error free, and no service level is guaranteed unless separately agreed in writing. We may change, suspend or discontinue features, and will give reasonable notice of anything that materially reduces what the app does.

The app depends on Shopify's and Google's APIs. If either is unavailable, changes its terms, or withdraws access, the app may stop working in whole or in part, and that is outside our control.

The app is designed to catch up after an outage: it re-checks recent orders on a schedule and reconciles anything missed. We cannot guarantee that every event will be created, or created on time, in every circumstance.

Fees

Any charges, free trial and billing frequency are as shown on the Shopify App Store listing at the time you install. Billing is handled by Shopify under its own terms. We may change prices with at least 30 days' notice; a change takes effect at your next billing period, and you may uninstall before then if you do not accept it. Charges already incurred are not refundable except where the law requires it.

Your data

You keep all rights in your store's data. We process it only to run the app for you, as described in the privacy policy, which forms part of these terms.

Calendar events are created in your own Google account and belong to you. Uninstalling releases our access but leaves existing events in place unless you turn on the setting to remove them first.

We may use aggregated, de-identified statistics that cannot identify you, your store or your customers to operate and improve the app.

Our intellectual property

The app, and everything in it apart from your data, remains ours. Installing it grants you a non-exclusive, non-transferable right to use it while these terms are in force, and nothing more. You may not copy, decompile or reverse engineer it except to the extent the law expressly permits.

Warranties

The app is provided "as is" and "as available". To the fullest extent the law allows, we exclude all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. If you deal with us as a consumer, your statutory rights are unaffected.

Limitation of liability

Subject to the paragraph above, we are not liable for indirect or consequential loss, nor for lost profits, lost sales, lost or corrupted data, or business interruption — including a shipment sent on the wrong day because of a calendar event that was wrong, late or missing.

Our total liability arising out of or in connection with the app, in aggregate, is limited to the greater of the fees you paid us in the twelve months before the claim arose.

The app is an aid to scheduling, not a system of record. Do not rely on it alone for anything with legal, financial or safety consequences.

Indemnity

You will indemnify us against claims arising from your use of the app in breach of these terms or of the law, including claims by your customers or by people you invited to calendar events.

Suspension and termination

You may stop at any time by uninstalling the app from your Shopify admin.

We may suspend or terminate access if you materially breach these terms, if your use threatens the security or stability of the service or another merchant, or if we are required to by Shopify, Google or the law. Except where the breach is serious or urgent, we will give notice and a chance to put it right.

On termination, data is deleted as described in the privacy policy. Sections that by their nature should survive — intellectual property, warranties, liability, indemnity and governing law — do so.

Changes to these terms

We may update these terms. If a change is material we will give notice by email or in the app before it takes effect. Continuing to use the app after that means you accept the new terms; if you do not, uninstall it.

Governing law

These terms are governed by the law of the State of New York, and disputes are subject to the exclusive jurisdiction of the state and federal courts located in New York. If you are a consumer, this does not deprive you of protections available where you live.

General

These terms and the privacy policy are the whole agreement between us about the app. If a provision is unenforceable, the rest stands. Not enforcing a right straight away does not waive it. You may not assign these terms without our consent; we may assign them to a successor to our business on notice to you. We are not liable for failures caused by events beyond our reasonable control.

We are an independent provider and are not affiliated with, endorsed by, or sponsored by Shopify or Google.

Contact

Rafael Ortiz
rortiz@nilla.app